We're Here For You
We take our customer care very seriously.
While our aim is to make our website easy to understand,
and navigate we know there are times when you may need a
bit of assistance.
We have provided a number of ways for
our Customer Care team to help you:
For product information or assistance:
info@woodheatstoves.com
We will respond to you within 24 hours,
during regular business hours. All email correspondence
is completely confidential. Wood Heat Stoves & Solar customers may also
use our toll free telephone support center to contact a
service representative during regular business hours:
Live Customer Care Center
1-866-585-2380
Monday to Friday 8:00am
to 6:00pm (PDT)
Saturdays, Sundays and federal holidays
please leave a message. A customer representative
will contact you within 24 hours of the first business day.
1-530-265-8656
Send your inquiries to:
Wood Heat Systems
Attention: Customer Care Center
12426 N. Bloomfield Rd.
Nevada City, CA 95959
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