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Shipping |
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Canada Shipping |
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Do you ship to Canada? |
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When Will My Order Arrive? |
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When Will My Order Arrive? |
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General Information |
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How Do I Identify My Stove? |
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How Do I Identify My Stove? |
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Shipping |
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Shipping Cost |
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Hi, was happy to find a website that provides Quadra-fire pellet stove parts after looking for a while.just wondering why you want to charge me ... more info |
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Product in Stock? |
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Hello, I'm looking for the Pilgrm Spark Guard model # RSGI4443. It seems out of stock everywhere I've checked. Do you have this item in stock and if ... more info |
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General Information |
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Whitfield Advantage Pellet stove Control Board PN |
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I have a Whitfield Advantage Pellet stove with a bad control panel. The actual part number for the Pyro Industries panel is PSC120A-3605. The ... more info |
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New order, Need download |
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I just paid for a user manuel and cant download Can you please email to me? |
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Download |
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I just purchased the austroflamm Tech Manual. But did not get any download info. where is my order? |
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Shipping |
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Quadrafire 800 Control Box |
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I am looking for a 812-0261 control box which you have listed on your site. It's for the Quadrafire 800. Before I try to buy this, do you have it in ... more info |
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Shipping |
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Solar Powered Attic Fan Gable End Solar Star $439.99 Cost to ship one item to Elgin, Illinois by slowest possible service (i'm in no rush!) |
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Stoves / Fireplaces |
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BIS 1.2 question |
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I have bis 1.2, looking for the metal grate that the wood sits on. Security Chimney gave me a part number 7b26zg, and on your site you list it as ... more info |
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General Information |
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agger |
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my agger keeps jamming? |
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purchase |
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Do you sell parts to anyone online, or just people who havepurchased stoves through you? |
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purchase |
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Do you sell parts to anyone online, or just people who havepurchased stoves through you? |
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white metal manufacturing |
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Hi do you know of a local outlet in the Boise Id area for these folks? I need to replace some pipe |
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Pellet Stoves |
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Auger Motors |
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We are new manufacturers of pellet stoves and need to order auger motors with variable speeds. Do you sell these? |
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Gas Stoves |
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Direct Vent Pipe |
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Does a direct vent need to be on an outside wall? |
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Direct Vent and Ventless |
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Is “direct vent” the same thing as “ventless”? |
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Wood Stoves |
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Stove Paint |
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I have a Vermont Cast. wood stove I would like to spray paint black. What product do you recommend? What is the heat rating? Thanks. |
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Hearthstone Heritage or Homestead |
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Greetings! I am in the market for a Heathstone Heritage or Homestead Wood Stove. Curious about availability and price. |
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Gas Stoves |
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Gas fireplace in a bedroom |
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Can a natural gas fireplace be installed in a bedroom? |
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Direct Vent and B-Vent |
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What is the difference between a Direct Vent and a B-Vent gas hearth product? |
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Natural gas or LP gas |
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Can gas hearth products burn either natural gas or LP gas? |
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Power Outage |
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Will my gas hearth product still burn if I lose electricity to my home? |
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Wood Stoves |
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Earth Stove Firebrick Replacement |
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I have a Earth Stove (wood), Don't know the model but it takes a 8"stove pipe, Ser# 75179 ICBO# 3340. What kind of fire brick is needed for this ... more info |
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Gas Stoves |
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Cost To Operate |
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Are gas hearth products expensive to operate? |
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Pilot Light Gas Usage |
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How much gas does the pilot light use? |
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Summer Pilot Light |
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Can I shut the pilot off in the summer? |
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Light The Pilot |
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How do I light the pilot? |
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The Glass and Heat |
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Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? |
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Pellet Stoves |
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Auger Won't Stop Feeding |
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I have a really old traeger pellet stove. I don't know what the model number is or where to find the serial number. From what i have read, i think ... more info |
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Gas Stoves |
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Light Reflection |
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The glass panel reflects too much light from my windows in the room. Can I remove it? |
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Gas Log Sets |
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Sizing the Logs |
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How do I size logs for my fireplace? |
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Pellet Stoves |
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Pellet Dispenser |
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Hi, I'm looking for a pellet dispenser, can you help? |
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Gas Log Sets |
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Log Placement |
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How do I know where I can place the gas logs? |
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Flame Adjustment |
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Are the flames on my gas logs adjustable? |
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Cost To Operate |
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How much do gas logs cost to operate? |
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Maintenance Costs |
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What is the cost of maintaining gas logs? |
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Installation Costs |
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What is the cost of installing gas logs? |
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Variety of Looks and Models |
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How many different models and looks of gas logs can I choose from? |
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Safety Pilot |
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What is a safety pilot? |
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Pellet Stoves |
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I've Never Owned a Pellet Stove |
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We just bought a house with a Whitfield WP-3 Prodigy Serial #WH4071. I have never had a pellet stove. I do not now how to light the pellets to get it ... more info |
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Gas Log Sets |
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Remote and Wall Switch |
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What is required to use a remote control? And what is required to use a wall switch? |
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How Much Heat |
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How much heat will I get from my gas logs? |
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Left Side Line |
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How can I install gas logs if my gas line comes in from the left side? |
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LP or Natural Gas |
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Can I convert my gas logs from LP to natural gas or from natural gas to LP? |
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Material |
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What are gas logs made of? |
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Burn Wood |
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Can I remove my gas logs and burn wood? |
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Buy Gas Logs |
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Why should I buy gas logs? |
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Minimum Firebox Size |
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What is the absolute minimum firebox size that will allow me to burn gas logs? |
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Off-Centered Placement |
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Why do I see many gas log sets off-centered in fireplaces? |
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Wood Stoves |
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Outside Air Kit |
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What does an outside air kit do and do I need one? |
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Efficient Fireplace |
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How efficient is a wood burning fireplace? |
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Gas Logs in my Fireplace |
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What size of gas logs can I install into my Heatilator or Heat-N-Glo wood burning fireplace? |
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Conversion |
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If I want to convert my wood burning fireplace to gas, is a set of gas logs or a gas insert going to be my best option? |
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Purchase / Delivery |
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We want to purchase the Hearthstone, Clydesdale. How long for delivery? |
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Gas Stoves |
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Lennox logs |
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Hello I have a Lennox model L30 I need to replace the logs the part # is 17M59 could you let me know if you carry or can order the log set Thank You |
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Pellet Stoves |
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Door Hinges |
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I have a The Earth Stove Model TP440 pellet stove. I am looking for door hinges that fasten to the stove and the door is place on the hinges. When I ... more info |
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Wood Stoves |
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DVL to heat exchanger |
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Can double wall stove pipe accomodate a heat exchanger? |
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Pellet Stoves |
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Replacement parts |
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I am looking for the gasket kit for the glass windows on Whitfield Advantage Optima 2FS. The replacement part # is 61057202 in the manual. |
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Whitfield Prodigy Parts List |
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I have a Whitfield Prodigy Pellet stove. I would like to know if it is possible for me to get a parts list for this. |
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Wood Stoves |
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Haze-Bari Soapstone Wood Stove clearances |
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I am considering purchase of your Hearthsone Haze-Bari Soapstone stove. How can i find clearances, installation instructions, etc |
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BV400C-2 |
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Hello: I need a door (frame, glass, handle, gaskets... everything) on an Earth Stove (insert wood burning) Model BV400C-2. If you could find this ... more info |
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Pellet Stoves |
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BTU question |
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I'm looking at the Earth Stove HP40 Pellet Stove Insert you have posted and I'm wondering how many BTU's it rated for and if possible how may Sq. ... more info |
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Wood Stoves |
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earth stove part # |
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earth stove part number for handle #10030 model 1500ht |
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Pellet Stoves |
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circuit board |
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I need a circuit board for a Waterford Erin Pellet stove. Your web site states that I can send mine to you with $250.00 and you will repair or ... more info |
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Wood Stoves |
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firebrick |
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I have a quadrifire 5700 step top and looking to replace some firebrick. Do you have an equivalent firebrick to replace the originals? Some of the FB ... more info |
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fire back board needed |
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I am putting a fire board over the flame of an old stove (approx 9 by 26) need to know if you sell the board that I can cut to fit. |
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convert cast iron wood to a pellet |
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Is there an insert to convert cast iron wood stove to a pellet stove? |
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Gas Stoves |
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Vermont castings LP conversion kit |
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Hi, I have a Vermont Castings DV25 model 2642 and want to convert from NG to propane. The conversion kit number from VC is 2659. Do you have the kit ... more info |
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Pellet Stoves |
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3" quick disconnect |
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I bought a used profile 30 FS and I need the 3" quick disconnect - How can I purchase it? the part number is 12050093 |
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Wood Stoves |
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external air vent |
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I am looking for an external air kit for a Flame XTD 1.5 - do you sell them? Charley |
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Pellet Stoves |
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Chimney pipe |
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I bought a Whitfield Fireplace insert pellet stove, it is used and has no piping. What do I need to get it running. Do I have to run pipe all the way ... more info |
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Wood Stoves |
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Price |
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What is the price of the Avalon Olympic? How much does it cost to ship it to Indiana? How difficult is it to locate a qualified installer in my area ... more info |
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Price |
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What is the price of the Avalon Olympic? How much does it cost to ship it to Indiana? How difficult is it to locate a qualified installer in my area ... more info |
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Pellet Stoves |
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Advantage II-T Burn Pot |
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I have a 92 Whitfield II-T (#18582) with a burn pot with a long tube on it and holes in the pot. It is burnt through and I need a replacement. What ... more info |
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Wood Stoves |
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DAMPER |
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I HAVE A 300HT TRADITIONS DO I NEED A DAMPER ON IT ? I PUR.THIS AS IS AND THER IS NO INFO ON THIS. ALSO DOES IT NEED A FIRE GRATE. THANKS FOR ANY ... more info |
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Pellet Stoves |
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cleaning |
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Can you order special vacuums to clean the pellet stoves with? |
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Wood Stoves |
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cleaning |
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The manual I received w/my Craftsbury Hearthstone wood stove did not show me how to open up the grate to allow the ashes to fall in the pan below. |
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Pellet Stoves |
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Blueprint's on location of parts |
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( I ) Would like to replace the part's in (MY) stove.Do you have a book that can show me in detall where thay go .I have a Whitfield Optima #2pleas ... more info |
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