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Home :: Stove Parts & Repair :: Pellet Stove Parts :: BIS 1.2 question

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BIS 1.2 question

Question:

I have bis 1.2, looking for the metal grate that the wood sits on. Security Chimney gave me a part number 7b26zg, and on your site you list it as wood grate. Is this correct? The grate I am looking for is metal, I am very interested in buying 2 of them. Is there a photo available? Thank you.

Answer:

Hi Michael,

With thousands of parts to offer, most don't come to us with photos from the manfacturer. If you have confirmed the part number with the factory then this must be the correct part. We can inquire more with the factory but welcome you to confirm is you have not already to your satisfaction. Their number is 800-655-2008

We are a bit overwhelmed with inquiries and finding this FAQ section difficult to manage when we are so busy so we welcome you to make future inquires directly to info@woodheatstoves.com

Thanks, Bruce

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